Résumé

rohitsen14@gmail.com

+1 (401)-626-8145

LinkedIn

Product designer with a diverse background and a playful, curious, and exploratory approach to solving design challenges. I enjoy discovering unexpected solutions that resonate with people and create meaningful impact through close collaboration with cross-functional teams.

Experience

Product Design Lead - New Product Vertical

Evergent, Inc. | 2025 - Present | Sunnyvale, CA

AI-powered UX, Enterprise Product Redesign, and Strategic Frameworks

  • Led the redesign of Evergent’s enterprise platform, integrating AI-driven features like Eve (a contextual AI assistant), Dashboard Data Analysis, Business Opportunity Radar, and Business Performance Briefs—enabling users to interpret dashboard data and take proactive, insight-based actions.

  • Conceived and designed the HUB System (Holistic Utility Board)—a task-oriented dashboard framework that enhances actionability, control, and feature discoverability, reducing navigation friction across modules.

Product Designer

Evergent, Inc. | 2020 - 2025 | Sunnyvale, CA

UX/UI, and Design Strategy for Evergent’s enterprise products and client acquisition UX demos

  • Led proof-of-concept UX demos securing multi-million dollar contracts, showcasing expertise in crafting consumer-facing experiences (storefront, tickets, subscription, and churn management) for clients like NBA, BBC, and Astro.

  • Redesigned the Account Management module for clients like FOX and DIRECTV (AT&T) through ethnographic research, workflow mapping, and iterative validation—boosting agent efficiency and aligning teams via journey maps and design stories.

  • Built a scalable design system for consistent UI/UX across platforms; also led the company rebrand, and the annual internship program.

UX/UI Intern

Evergent, Inc. | 2020 | Sunnyvale, CA

End-to-end design, and connected device experience for a subscription management product

  • Engaged in UX research, gamification analysis, prototyping, and the user interface design for a lighter, device-agnostic version of Evergent’s enterprise B2B SaaS platform.

  • Introduced a smart auto-fill feature at sign-up, reducing clicks from by 64.29% (70 → 25)

  • Streamlined the sign-up process, cutting average completion time by 48.82% (8.23 → 4.21 mins) through usability testing and feedback.

  • Enhanced accessibility and engagement by designing a seamless, connected experience across smartwatches, phones, and smart TVs.

Senior Analyst

EY (Ernst & Young) | 2015 - 2016 | Gurgaon, HR

User-research driven strategy

  • Designed National Occupational Standards (NOS) and qualification packs (QP), that have guided workforce development initiatives and vocational training of over 2.2M individuals across sectors such as Power, Agriculture, Food Industry, and Green Jobs.

  • Conducted nationwide field research in conjunction with the National Skill Development Corporation (NSDC), employing both qualitative and quantitative methodologies with a human-centered approach.

  • Fostered collaborative partnerships with stakeholders, including industry experts, government agencies, and training institutions.

Skills

Experience:

  • Collaboration with global teams including sales, engineers, partners and designers

  • Human-centered design (HCD) and customer-focused (CX) solutions

  • Agile, Lean UX and Design Thinking methodologies

  • Mixed research methods, applied for both qualitative and quantitative UX research

  • B2B, B2B2C, Enterprise, and SaaS 

  • Design team management, and design leadership

  • Product and UX strategy

  • Problem framing, opportunity identification and priority setting

  • Establishing enterprise design systems: process, governance, design-engineering loops

  • Information architecture and interaction design

  • Rapid UX prototyping, validation, and  user testing

  • Usability and accessibility standards

Research & Testing:

  • Extensive user and field research experience

  • Qualitative and quantitative methods

  • Design-story methodology that combines personas, user journeys and storyboards

  • A/B Testing, cognitive walkthroughs, and heuristic evaluations

Design & Prototyping:

  • Illustration & UI design

  • Strategy & Vision Presentations

  • User flows | Concept sketches

  • High-fidelity wireframes, and mockups

  • Design systems and component design

  • Style guides & pattern libraries

  • Rapid prototyping using Figma and/or paper prototypes

  • Experience with AI tools for research and data processing

  • Photoshop, Illustrator, After Effects, Procreate

  • Interactive Flow with HTML/ CSS/ JavaScript

  • Working knowledge of C & Python

Education

Masters in Industrial Design

Rhode Island School of Design | 2020

Focused on User Experiences, and Speculative Design Thinking

P.Cert. Human-Computer Interaction

Georgia Institute of Technology | 2024

User-driven research and Interaction Design

BSc. (Hons) Economics and Management

London School of Economics & Political Science | 2015

Specialized in Behavioral Economics and Social Psychology

Awards

Professional

  • 2025   2nd place, AWS-Evergent AI Hackathon

  • 2024   NAB Show Product-of-the-Year | Evergent

Personal

  • 2020   Eva Zeisel award for design excellence

  • 2020   Award for thesis excellence, RISD

  • 2020   RISD graduate commons grant fellowship

  • 2020   AICAD postgrad teaching fellowship nom.

  • 2020   Fred M.Roddy memorial scholarship

  • 2019   RISD graduate commons grant fellowship

  • 2019   RISD masters of ID fellowship

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